Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Crypto Casinos. We cover crypto casinos available to US players — coin support, payout speed, bonus terms, licensing and the legal grey area around offshore play — and reader messages are one of the main ways we catch things that have changed since we last checked a site.
How to email the editorial team
Email is the only channel we run. Write to [email protected] and a person on the team will read it. We aim to reply within two business days; corrections that affect a live ranking get looked at sooner.
A few details make a message far easier to act on:
- The casino and the page — name the operator and, where you can, the page on this site where you saw the claim.
- What you saw instead — a changed wagering requirement, a coin that is no longer accepted, a state that is now blocked, a withdrawal limit that differs from what we published.
- When you saw it — terms at crypto casinos change without notice, so a date matters.
- Your state — availability varies by state, and an operator restricting one state tells us nothing about another.
Please do not send us wallet seed phrases, private keys, passwords, exchange logins or copies of ID documents. We never need them, and no legitimate casino support team will ask for a seed phrase either.
What we can help with — and what we can't
| We can help | We can't help |
|---|---|
| Correcting a bonus figure, wagering requirement or expiry we have published | Recovering a locked account, a confiscated balance or a voided bonus at any operator |
| Updating supported coins, licensing details or restricted-state notes | Speeding up, cancelling or reversing an on-chain withdrawal |
| Explaining how we ranked the sites listed on this site | Passing KYC on your behalf or contacting an operator as your representative |
| Suggestions for new comparisons, guides or sites to research | Legal advice on whether you may gamble from your state |
| Pointing you toward responsible gambling resources | Tax advice on gambling winnings or crypto disposals |
We are an independent comparison publisher, not an operator, agent or ombudsman. If money is involved, the operator's own support desk is the first stop, and their licensing body — commonly Curaçao or Anjouan for sites serving US players — is the next. Those offshore regulators generally offer weaker consumer recourse than a state gaming commission does, which is worth knowing before you deposit rather than after.
Account, payment and payout questions go to the casino
The single most common message we get concerns a pending withdrawal. We cannot move it, but we can tell you where the usual friction sits so your message to the operator is more productive.
- Deposits — on-chain transfers in BTC, ETH, LTC, USDT, USDC, DOGE and other altcoins clear once the network confirms them. Confirmation times and network or gas fees are set by the blockchain, not the casino. Bitcoin confirmations are slower than Litecoin or a stablecoin transfer on a low-fee network.
- Withdrawals — most crypto casinos advertise fast or instant payouts, but advertised speed is a marketing claim, not a measured result. Manual review, daily or weekly withdrawal limits, and unmet playthrough on a bonus are the usual reasons a cash-out stalls.
- Verification — sites marketed as no KYC often still reserve the right to request identity verification on large withdrawals or where their anti-money-laundering obligations are triggered. Read that clause before you assume anonymous play extends to the cash-out.
- Price movement — a balance held in BTC or ETH can lose dollar value while it sits in a casino account or waits in a withdrawal queue. Stablecoins like USDT and USDC exist partly to remove that exposure, though they carry issuer risk of their own.
Send us the outcome anyway. A pattern of slow payouts across several readers is exactly the kind of signal that changes how we rank a site.
How we rank the sites we list, and where commission fits
Some links on nonprofitshoppingmall.com are affiliate links, and we may earn a commission if you sign up through one. Commission does not buy a position, a rating or a favorable write-up. If a paying partner's terms get worse, its entry gets worse. We have not tested, deposited at or withdrawn from any of these sites — everything we publish is researched and verified against the operator's own published terms, and checked again when readers or our own review cycle flag a change. Findings on this page were last reviewed Sep 23, 2026.
What we actually weigh, and what we ask about when you write in:
- Coin support, including whether stablecoins are offered alongside BTC and ETH
- Published payout speed, withdrawal limits and any fee the casino adds on top of network fees
- Bonus terms in full — playthrough, game weighting, max bet while wagering, expiry, and eligibility
- Verification policy and how genuine the no-KYC claim is at withdrawal
- Licensing, game fairness evidence — provably fair tooling, RNG certification, named studios
- Security basics such as two-factor authentication, and the responsible gambling tools on offer
- Restricted states and how clearly the operator discloses them
Three of the listed sites, and what readers most often ask us about them
BetPanda tops our table at 10.0 largely because its headline deal is a recurring 10% weekly cashback rather than a one-off match — a structure that suits players who dislike playthrough math, since cashback is usually simpler to clear than a deposit bonus. Confirm the cashback's qualifying period, minimum net loss and any wagering attached before you rely on it. The limitation: a cashback-led offer gives a first-time depositor far less upfront value than a large match bonus, so bonus-hunters chasing a big opening balance will find it thin.
CoinPoker Casino (9.9) is here because it pairs casino play with a poker room, which is unusual in this list and matters to readers in states with no legal online poker. Its 150% welcome bonus up to $2,000 is sizeable, but bonuses of that shape typically release in increments against rake or wagering rather than landing as cash — check the release schedule, the playthrough multiple and the expiry window before depositing. The drawback: a poker-first platform's casino lobby is generally narrower than a dedicated casino's, so slot-focused players may find fewer titles.
Cryptorino (9.8) combines a 100% match up to 1 BTC with 10% weekly cashback, so it covers both the upfront and the ongoing angle. A bonus denominated in BTC is worth reading carefully — the dollar value of a 1 BTC cap moves with the market, and so can the value of anything you win while wagering it. Verify the playthrough requirement, contributing games and time limit. The drawback: headline caps that large are only reachable by very high deposits, and the realistic value for a typical player is a fraction of the advertised number.
The rest of the list — Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave — runs on a mix of welcome packages, rakeback and cashback. Rakeback and cashback deals (Winna, Thrill) generally suit high-volume regulars; front-loaded packages with free spins (BC Game, Wild.io) suit players who want a bigger opening bankroll and accept the wagering that comes with it. Every figure above is the operator's advertised offer, and every one carries wagering or qualifying conditions set by that operator — read them on the site itself before you commit funds.
What these sites cover beyond slots
If you are writing in to ask whether a particular game type is available, the categories to ask about are: slots from studios such as Pragmatic Play, NetEnt and similar; live dealer rooms typically powered by providers like Evolution, covering blackjack, roulette and baccarat; and the crypto-native originals — crash, dice, plinko and in-house games, which are where provably fair verification is most often offered. Several operators in this list also run sportsbooks alongside the casino — Vave's package includes a free bet component, for instance — and those sports products have their own bonus terms, their own minimum odds requirements and, sometimes, their own wallet. Treat them as separate offers rather than assuming the casino terms carry across. Our sister comparison of casinos outside the GamStop scheme covers a different regulatory picture again if that is what you were looking for.
Legal standing, eligibility and age
Play on this site's listed operators is for adults only: 18+, or 21+ where the operator or your state sets that as the minimum. Check the age rule stated in the casino's own terms, since it varies.
There is no federal legalization of online casino gaming in the US. The crypto casinos we cover are offshore operators licensed in jurisdictions such as Curaçao or Anjouan — not by any US regulator. Regulated online casino gaming exists in only a handful of states, and those operators do not run on crypto. For most US players, offshore crypto casinos therefore sit in a legal grey area, not a clearly legal one. Availability differs by state, operators self-restrict certain states, and you need to check your own state's laws. We will not advise anyone on getting around a geoblock, a state restriction, or a KYC, AML or sanctions check, and messages asking for that will not get a workaround in reply.
On tax: US players are generally liable for tax on gambling winnings and on crypto gains, and those are two separate questions. This is general information only — consult a qualified tax professional about your own situation. We cannot give tax or legal advice by email, and nothing on this site should be read as either. Nothing here suggests gambling is a way to make money; it is entertainment that costs money, and losing is the normal outcome.
If gambling stops being fun
Only gamble with money you can afford to lose, and never deposit to recover a loss. Offshore crypto casinos may not offer the deposit limits, cooling-off periods or self-exclusion tools that state-regulated operators are required to provide, so the responsible gambling controls you find will vary site to site — check what exists before you sign up, not after.
If you or someone close to you is struggling, free confidential help is available 24/7 through the National Problem Gambling Helpline at 1-800-GAMBLER. If you mention a gambling-harm concern in your message to us, we will point you to support resources and we will not send you promotional material.
Written and maintained by Julia Carson for Crypto Casinos. Corrections, terms changes and payout reports are all welcome — whether or not they make an operator look good. Take your time over the comparison; there is no deadline on any of it.